Not too long ago, a friend of mine was stage managing a dance performance at a university. During one of the final rehearsals, the lead dancer had to leave the show.
The director, who was also a faculty member, sent an email to the dancer expressing her sympathy and telling her not to worry and that they’d replaced her and gotten the show back on its feet. Understanding it to be a sensitive moment, the director even had the stage manager proof read the note.
All looked good, and away it went.